Dark Shadows

This is my second time watching all of the episodes as a subscriber. I'm on episode 393 and it comes up as requiring me to buy the episode before I watch it. This has never happened before. I've tried reloading but it still says I have to buy it. I've contacted the service 3 times with no response. How do I get back to just watching the episodes?

Yes I have been subscribed for a few years now. I put myself on hold because I didn’t want to keep paying for days I couldn’t access it. Is there a way to go back to being active?
Alicia Reeks
[email protected]

It told me I would have to pause for a whole month. Is there a way to get reinstated now?
Thanks for your help.
Alicia Reeks

I am going to renew my subscription. Will you please fix the problem that says I have to buy an episode before I watch it. Thanks.
Alicia Reeks

Signed up for trial because it said you could watch every episode. Signed in for the first time expecting to find a lot of content only to be thoroughly disappointed. Most of the content is locked down so you have to pay for the content on top of your monthly subscription. What a crock of BS! Glad it's only a trial which I have already cancelled so they won't charge me the full monthly price.
What a huge waste of time!!

Scott thanks for your thoughts. I went straight to subscribing so I don’t really know what the trial period is like.