This is my second time watching all of the episodes as a subscriber. I'm on episode 393 and it comes up as requiring me to buy the episode before I watch it. This has never happened before. I've tried reloading but it still says I have to buy it. I've contacted the service 3 times with no response. How do I get back to just watching the episodes?
Thanks for reaching out. Can you please confirm that you're signed into your streaming account? When testing things on our end, it appears as though this episode plays back for those with an active subscription.